Tools and Utilities : Customer Support

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Ace Operator enables live interactions between company representatives and customers from the company web site. It allows customers to contact live agents at the click of the button, engage in interactive conversation and exchange information using multi-media content. It also allows companies to monitor visitors to their web site and initiate a conversation. It is an excellent tool for low-cost pre-sales support and any kind of customer services over the web. And, best of all, it is one of the most affordable solutions around. Ace Operator has excellent support for running it in a hosted environment. ASPs, ISPs and web hosting companies can host Ace Operators for their clients to create an additional source of revenue.